Jobs at Surya Rapaka System
We hire in Mohali for customer support, back-office, and process roles. This page covers the kinds of roles we recruit for, what we look for in candidates, and how to apply.
Roles we hire for
Customer Support Executive
Handling customer calls, emails, and chats: understanding the query, resolving it where possible, and following up until it is closed.
Back-Office Executive
Data entry, document verification, record updates, and order processing. Accuracy matters more than speed in these roles.
Dispatch & Logistics Coordinator
Order tracking, dispatch coordination, and communication with drivers and customers for our logistics clients.
Technical Support Executive
L1 and L2 troubleshooting for product queries, working through knowledge bases and escalation paths.
Sales & Lead Generation Executive
Outbound calling, qualifying enquiries, and keeping CRM records current.
Team Leader / Supervisor
Supervising a support team, handling escalations, and maintaining quality against documented workflows.
What we look for
Clear communication matters more to us than a particular degree. For customer-facing roles that means being able to listen properly, explain things simply, and stay composed when a customer is frustrated. Comfort in English is important for most roles, and Hindi or Punjabi is valuable for others.
- Communication — clear speaking and writing, and genuine listening
- Reliability — turning up for your shift, on time, consistently
- Attention to detail — particularly for back-office and verification work
- Basic computer skills — comfort with email, spreadsheets, and web applications
- Willingness to learn — each client works differently, and training is ongoing
Freshers are welcome
Several of our roles suit candidates starting their first job. If you communicate well and are willing to learn, a lack of prior experience is not a barrier — we train on the specifics of each client account regardless of background, so everyone goes through structured training either way.
How to apply
- Email your CV to info@suryarapakasystem.com, mentioning the type of role you want and your contact number.
- Suitable candidates are contacted for a telephone conversation.
- Shortlisted candidates are invited to the Mohali office to meet the team.
- Selected candidates receive an offer, then go through training before starting on an account.
Shift timings, compensation, and joining dates are discussed during the interview, since they vary by role and by the client account you would be working on. You can also call +91 7087203140 to ask about current openings.
For more detail on support roles specifically, see customer support jobs in Mohali. If you are enquiring about transport and dispatch work, see Nishan Transport jobs.
Frequently Asked Questions
Do you hire freshers?
Yes. Several roles suit candidates starting their first job. Clear communication and willingness to learn matter more than prior experience, and all new joiners go through structured training.
How do I apply for a job at Surya Rapaka System?
Email your CV to info@suryarapakasystem.com mentioning the role you want and your contact number, or call +91 7087203140 to ask about current openings.
What qualifications do I need?
Clear communication, reliability, attention to detail, and basic computer skills matter more than a specific degree. Comfort in English is important for most roles.
Where is the job location?
All roles are based at our Mohali office in Phase 8B, Industrial Area, Sector 74, within the Chandigarh tricity area.
What are the shift timings and salary?
These vary by role and client account, and are discussed during the interview.